Shipping & Delivery Policy

Shipping & Delivery Policy

Fast, tracked, and insured worldwide delivery. Every jersey dispatched from Jersey Pro Center is carefully checked by hand, packed securely, and assigned an end-to-end tracking number.

Free Shipping Over $57

Orders under $57 enjoy a flat standard rate of just $7.00 worldwide.

7–15 Business Days

Average delivery window to the United States, Canada, UK, Australia & Europe.

100% Tracked & Insured

Track your parcel from warehouse release right to your doorstep.

1. Shipping Rates & Delivery Thresholds

We keep our international shipping straightforward and transparent with no surprise handling fees at checkout.

3.1 Standard Shipping (Worldwide)

Order Value Shipping Cost Estimated Transit Time
Under $57 $7.00 7-15 business days
$57 and above FREE 7-15 business days

2. Order Processing & Production Timelines

Every jersey is prepared and inspected with strict quality controls before dispatch.

Standard In-Stock Jerseys

Orders for in-stock supporter jerseys (Soccer, NFL, NBA, MLB, NHL) are typically processed, packed, and dispatched within 1–3 business days (excluding weekends and statutory holidays).

Custom Printed & Personalised Kits

Jerseys requiring customized nameplates, star player numbering, or sleeve badges require precision heat-bonding and curing. Please allow an additional 1–2 business days for personalized production.

3. Order Tracking & Delivery Milestones

Stay informed about your order's journey from dispatch to doorstep delivery.

Step 1 Order Confirmed & Dispatched

Once your parcel is handed over to our international carrier, an automated confirmation email containing your tracking code and carrier link will be sent immediately.

Step 2 Tracking Activation (24–48 Hours)

Please allow 24 to 48 hours for tracking portals to update initial scan events while the package moves through international sorting facilities.

Step 3 Final-Mile Local Courier Delivery

Upon arriving in your country and clearing local customs, final delivery is handled by your primary national postal network (e.g., USPS in the US, Royal Mail in the UK, Canada Post, Australia Post).

Want to check the current location of your parcel right now? Visit our dedicated Order Tracking Portal with your order number or tracking ID.

4. Customs, Address Accuracy & Delivery Protection

Everything you need to know about secure and trouble-free arrival.

Customs & Import Duties

For the vast majority of consumer deliveries to the US, UK, EU, and Australia, jerseys pass duty-free under standard low-value parcel exemptions. In the rare event local import charges occur, they remain the buyer's responsibility.

Address Adjustments

Made a typo in your street or zip code? Email jerseycare@outlook.com within 6 hours of order placement. Once dispatched, shipping routes cannot be rerouted in transit.

Lost or Delayed Package Protection

Every parcel is fully insured. If your package tracking stops updating for over 14 consecutive business days, contact our team immediately. We will initiate a carrier trace and issue a free reshipment or refund.

5. Frequently Asked Questions About Shipping

Will multiple jerseys ship together in one parcel?
Yes. Orders containing multiple items are combined into a single insured parcel whenever possible. If an item in your order is a custom personalization requiring additional curing time, we may split-ship to get in-stock gear to you faster at no extra cost.
Do you deliver to APO/FPO military addresses and PO Boxes?
Yes, we ship to PO Boxes and military APO/FPO destinations via standard postal arrangements. Please ensure your full unit and box numbers are accurately formatted at checkout.
What packaging do you use?
All jerseys are packed in weather-resistant, discreet, and plain waterproof mailers. There are no pricing tags or commercial logos on the exterior, making them completely safe for birthday gifts and holiday surprises.
What if I am not home when delivery is attempted?
Your local carrier (such as USPS or Royal Mail) will either leave the package in a secure mailbox/porch location or leave a delivery notice card with pickup instructions at your closest local postal branch.

Have a Question About Your Shipment?

Our dedicated support team is here to assist with tracking updates, address confirmations, and dispatch inquiries. Reach out directly and we will respond within 24 business hours.

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